We aim to provide a smooth and efficient delivery experience. Please read the following delivery terms carefully to understand our shipping process.

Order Dispatch Time

All orders placed on the Scent Frost website will be processed and dispatched within 1-2 working days after the order is confirmed.

Delivery Times

Orders within Karachi: Expect delivery within 2-5 working days after dispatch.

Orders outside Karachi: Delivery can take anywhere between 5-7 working days, or more, depending on the destination.

Delivery times are estimates and may vary based on external factors, including weather, public holidays, or courier delays.

If you experience any issues with your delivery, please reach out to our support team for assistance.

Delivery Charges

We offer flat delivery charges of Rs. 200 for all orders.

Free Delivery

Free delivery is available on orders above Rs. 4000.

Order Tracking

Once your order has been dispatched, you will receive a tracking number to monitor your shipment’s progress. Please check your email for tracking details.

International Shipping

Currently, we do not offer international shipping. We only deliver within Pakistan.

Lost or Damaged Items

If your order is lost or damaged during transit, please contact our customer service team within 7 days of receiving your parcel, and we will assist you in resolving the issue.